What we cover
The site publishes task-focused tutorials for supported devices, playlist setup, EPG configuration, playback problems, Premium activation, recording, and backup/restore. Articles should help readers complete a real task or narrow down a fault, not merely repeat general statements. Where device menus vary by version, the article should say so and direct readers to confirm current official instructions.
Independent status
TiviMate App Guide is an independent resource unless a page explicitly states otherwise. It should not be presented as the official TiviMate website or as a representative of the app publisher. Product-specific information—including current download routes, features, prices, and licensing—should be checked against official sources.
How we approach accuracy
Our guides aim to distinguish confirmed product facts from provider-specific behavior and practical troubleshooting hypotheses. When an error code has no universal documented meaning, we should not claim a single cause applies to every service. When instructions have not been tested on a particular device, the article should not describe them as hands-on tested.
Safety and lawful use
TiviMate is a media player and does not itself supply channels or a television subscription. Readers should use playlists and streams they are authorized to access. We encourage readers to protect credentials, avoid modified app packages, and redact private URLs from screenshots and support requests.
Corrections and feedback
Readers can use the contact method published on the site to report outdated menu labels, factual errors, or missing steps. Helpful reports include the article title, device model, app version, exact error, and steps already tried. Do not include passwords, full playlist URLs, or other account secrets.
Editorial updates
Articles should be reviewed when official installation methods, app features, device interfaces, or platform requirements change. An update date should reflect a meaningful review, not be changed simply to make a page appear fresh. Substantive corrections should be made when new evidence shows that a claim or instruction is wrong.
Contact
To report an error or suggest a topic, email support@tivimate-app.com Include the article title, the device and app version where relevant, and what you expected to see. Do not include passwords, full playlist URLs, or other account secrets.